Shipping policy

Preorder Shipping

Many of our products are offered as preorders. Preorder items are purchased before we place our inventory order with our suppliers.

Because of this, preorder items do not ship immediately after purchase. Your order will be processed and shipped after the preorder period has ended and we receive the products from our suppliers.

The estimated fulfillment timeframe for a preorder will be provided on the product page and/or during checkout. Please allow additional time for processing, packaging, and carrier transit after the products arrive.

Orders Containing Multiple Items

If your order contains multiple items with different fulfillment timeframes, your items may ship separately depending on product availability.

You will not be charged an additional shipping fee if your order needs to be shipped in multiple packages due to fulfillment timing.

Shipping Address

Please make sure your shipping address is complete and accurate when placing your order. Spice and Spine is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided at checkout.

Tracking

When your order ships, you will receive a shipping confirmation with tracking information when tracking is available.

Shipping Delays

Delivery times are estimates and may be affected by circumstances outside of our control, including carrier delays, severe weather, holidays, or other unexpected events.

Once your package has been handed over to the shipping carrier, delivery is the responsibility of the carrier. If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you.

Questions About Your Order

If you have questions about shipping or your order, please contact Spice and Spine using the contact information provided on our website.